WG Message About the SirFoch Incident

Source: Njial (Florian), WG EU Head of Community Management

Hello all, we wanted to share an update with you on the recent incident with SirFoch

“We at Wargaming have further reviewed the incident of last Friday involving SirFoch and his “Chrysler K GF rant” video, and we believe we could have handled the situation better. We strongly support our players’, including our Community Contributors’, right to speak critically about us and our games. At the same time, in the case of our Community Contributors, we ask that negative comments be made in a reasonably respectful, constructive manner, and SirFoch’s video didn’t do that. In turn, we acted too quickly when we threatened to have YouTube remove SirFoch’s video through a copyright infringement complaint. We have apologized to SirFoch for making that threat, and we are continuing our conversation with him on next steps.

We’re committed to doing a better job on this front. We’re going to improve the way we communicate with our Community Contributors, and as part of that effort we will work with them on more detailed, specific guidelines for our Community Contributors to help ensure incidents like this don’t happen again. We’ll also be implementing a more thorough internal review process of our own potential actions which will be used in any future case where we have concerns that a Community Contributor has crossed the line in the language they use.

We love our players and our contributors – even the ones who don’t always love us – and we are committed to using this case to grow and improve.”

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25 thoughts on “WG Message About the SirFoch Incident

      1. They love a lot of idiots who don’t know how to play the game but still buy every premium tanks that WG throws at them

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    1. the head of the community team seems to have apologized to SirFoch, that should be partially enough to solve it and by july everything would have been mostly forgotten BUT THEN WGNA acted dumb, now the only way to finalize this is for WGHQ to make a official statement on the matter

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  1. Hm… I’m curious whether or not this applies across WG or remains isolated to WG EU. I’d remain both careful and/or sceptical of any statement regarding the Incident unless it explicitly states that it speaks for Wargaming as a whole rather than just one of its servers.

    Liked by 1 person

  2. And WG just lost another set of CC’s because they still are doing everything wrong even after multiple publications of apologies.

    You can’t apologize on the EU forum and then have the NA branch call Foch a homophobe and someone who practices hate-speech XD

    Liked by 2 people

      1. When did WG EU called him a homophobe? The statement was made by WG NA.
        And why is he a scumbag? Because he speaks his mind? Or because he swears in his videos? He’s probably the most vocal youtuber in terms of wanting to change this game to be more balanced and enjoyable.
        You may personaly not like him but that does not make him a scumbag

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  3. And yet another promise. “We’re committed to doing a better job on this front.” They say that EVERY TIME they communicate poorly. Yet, we never really see any improvement on that front. The only exception being Sub_Octavian now occasionally visiting the forums. But every step forward seems to come with two steps back. Currently, the staggered release of HMS Hood, which has soured many on a ship they would otherwise have bought immediately. Myself included. When will they get the message? When will they stop making promises and actually address the underlying issues, like actually making sure they have the manpower to actively engage with us, instead of spreading people too thin and giving them no mandate to resolve anything? Every time something like this happens, people trust WG less and less. That must, at some point anyway, affect their bottom line as well.

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  4. I would never had taken the video down and told them to stick it where the sun don’t shine. Video was short, and was only with images from tanks.gg. It’s even marked as fair use under the rules WG EU have posted about youtube content on the forum. And he had already removed him as CC, so Foch don’t have to follow those rules anymore either. If Foch had attacked back. I’m sure he would have come out on top.

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  5. In turn, we acted too quickly when we threatened to have YouTube remove SirFoch’s video through a copyright infringement complaint.

    “First shoot, then ask” attitude is a core value of our retarded marketing & customer relations division.

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  6. In the meantime the Chrysler K GF is so often mentioned….. The sale numbers must be skyhigh….. Real good marketing ;-) what’s next?

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  7. Lets hope this idiotic topic goes away. This isnt a bash on TAP – i guess this is sorta news – but lets hope florian and phelan and foch and jingles all just shut the hell up. all 4 need a diaper change stat.

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  8. i know this isnt about wg na but i feel like i have to say something about them. wargaming na were really fucking stupid with this. they made false accusations against foch basically trying to discredit him and then said they would use the tools available to them if they feel like their feelings are hurt. why wg na butted in on this issue i have no fucking clue it was nothing to do with them but the way they responded was just ridiculous and i dont like it but if i was in the same position to jingles and phj then id have probably done the same.

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  9. I hope they focus on the reason behind this drama – the way wargaming is taking WoT. I see more and more powerful premium tanks to generate more and more Rubel. I understand that they want/have to make profit but this is overdone…

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  10. Why is this playing out just like the United Airlines CEO response to beating the shit out of a paying customer?

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