Interview with Karsun (WoWS Producer) & MrConway (WG-EU Community Manager) transcribed by MrFingersEU
Karsun: responsible for contact of the Paris office with the St.Petersburg dev team, and responsible for planning high-end events, inter-region coordination, press-release, inform & delegate marketing, CS,…
Conway: “jack of all trades”, direct interface between players & company (forums, social media, reddit,…), organises smaller contests & specials, face-of-company at offline events,… Every week is a different week with different jobs.
How an event on the EU goes from idea to implementation
K: There are many steps to it. When someone (at the office) has an idea, a “user-story” has to be created, a description on why the player would enjoy it, and how he would go through it. Not necesarrily has to be written down, but it should be presentable. Once it’s presented, it’s shown to the Global-Team (so Community Team shows it to Product Specialist, who shows it to the Producer (Karsun)), and if everything checks out, the Producer goes to Development (Russia) and other producers for discussion and possible implementation. Then it’s judged if it’s implementable right now, or not due to technical issues. For small stuff (commemorative flag) there is a schedule & workflow calculator which guesstimates what it would cost and what resources are needed, and then “it just happens”. For more complicated stuff (like Spaceship Yamato, the Destroyer Of Everything), stuff that needs development time, first needs thorough convincing on why it would be good, and then it has to be investigated if the game-engine can cope with it.


