From EU Support
Despite our efforts to be ready for the festive activities, we are encountering an unusual amount of volume heading our way. Therefore, we are kindly asking for your patience towards the extra waiting time generated.
Please be sure we are doing our very best to get back to you as soon as possible. Also, make sure to visit the Knowledge Base before submitting a ticket.
Don’t forget that the more accurate information you can share within your ticket creation, the easier it will be for our team to help you out!
Wishing you the best and please take care of yourselves and your loved ones.