Source: CabbageMechanic, NA Community Coordinator
As most of you are aware, we recently experienced problems with the Contact and Clan lists in World of Tanks. We are working on a solution we hope will keep the system running smoothly.
We wholeheartedly apologize for the inconvenience and regret the frustration it caused our players, though we know actions speak louder than words. As compensation, we are giving everyone who engaged in battle since May 1, 2017 the following:
3 days of Premium time
3x Personal Reserves of +50% Credits for 2 hours
3x Personal Reserves of +200% XP for 3 hours
This compensation will be paid out every Friday until a final fix is released.
At Wargaming, our vision is to make every player happy, as player happiness is the cornerstone of our success. However, that’s not always the case when things aren’t working properly. We want to thank everyone who provided OS information and other details to help solve the problem. As always, please keep communicating via the forum.