WoT: Increased response times for support


Due to an increased load on Player Support, the response time for tickets has increased to 4 days. We apologize for the inconvenience caused, but assure you that we will consider all of your requests and provide an appropriate response to each one.

Please do not create duplicate tickets and do not supplement already created ones unless you need to add important data to them. Duplicate requests are combined, and the combined request is sent to the back of the queue. Please try to include as much information as possible in your first ticket.

15 thoughts on “WoT: Increased response times for support

  1. copy and paste is what you get from their support. Additional 4 day to get this seems appropriate for a game trying to milk the community.

  2. They say “increased load”, are they overwhelmed by tickets? Or did they cut employees to make some more money? Their sales have been 90% trash for months after all…

    1. They overloaded with 43% noobs who get killed by “invisible” tanks whilst playing Tier8 after 200 battles then cry to WG Support about player hacks lmao

  3. Shhhh don’t say that too loudly, or Seb and the others are gonna get angry and delete your comment – or their pet commenters are gonna bully you for daring to doubt that the TAP staff is flawless and can’t ever get anything wrong

    1. I like this comment section. Better than the sell-out shill moderators in the WG Forum who lock and remove anything which criticises their masters WG.

      1. Corporate wants you to find the difference between this comment section and the WG forum comment section

        (Spoiler: they’re the same kind of comment section)

          1. American? Maybe only to your mum, if she can’t tell the difference between my accent and an American one

            But tbh I’d rather be a ‘murican than a rooskie like you lot…and that says a lot

          2. I find it funny that someone that uses the handle “Spock” would respond with such an illogical emotional response.

  4. Is the game finally in flush mode? MM is broke as ever we know that, ghost shells are ever prevalent and the release of 2D styles is a running joke.

    1. I only play frontline. Random battles is a joke. The same stale and broken game mode for over 12 years lmao
      Insanity – someone who keeps doing the same thing again and again and expecting a different result 🤔

  5. I can’t even get on anymore. They ask me to type in a code to prove I’m not a bot. The code is indecipherable. I type in what seems the correct code but it says that’s wrong. Rinse,wash,repeat over and over. WOT login protocol is broken.

  6. This article is BS!!! I’ve got tickets that have been put “on hold” for their developers to fix. One has been in a month and is still un resolved. The 2nd has been in for iver a week and it, too, is unresolved. No updates or anything.

    I’ve put it multiple complaints about my gun on the weisel toe sticking at random times. Ive used two new controllers and hull lock in settings is OFF. None of these complaints have been addressed.

    Again, in the weisel tow, I have complained multiple times about pressing the left trigger button to zoom in and take aim on an opponent while travelling. At random times, the site zooms in like I want but, at other times, the tank comes to a complete stop for no reason at all. Over the last month, this has also been submitted multiple times to support and they’ve done nothing.

    And the abose doesn’t even include the other crap going in in the game.

    WOT has gone to crap with game ptograming and zero support.
    They dont care about the quality and enjoyment of your game experience.

    If you keep paying for gold and such, they’ll keep ignoring your complaints. All they want is you rmoney.

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